πŸ›οΈ Enterprise Platform Β· Cloud-Native

Built To Scale The Future Of Child Therapy

Cloud-native architecture powering therapy centres, early intervention networks, franchises and enterprise operators with AI, automation and real-time intelligence.

βœ“Multi-Tenantβœ“API Firstβœ“AI Nativeβœ“High Availabilityβœ“Clinical-Grade Securityβœ“Multi-Region Ready
bloomsenz Β· enterprise architecture
Clients
Parent AppAdminAI AgentsMarketplace
↓
API Gateway
AuthRateVersioning
↓
Microservices
SessionsChildRecordsBilling+6
↓
AI Layer
RAGAgentsWorkflowDecision
↓
Data Platform
OLTPOLAPSearchCacheEvents
πŸ›οΈ Overview

Modern Enterprise Architecture

Clients land at the API gateway, fan out to ~10 first-class microservices, are augmented by an AI layer and grounded by a multi-store data platform.

πŸ“±Parent Apps
πŸ—‚οΈCentre Admin
✦AI Assistants
πŸ›οΈMarketplace
↓
API GatewayAuth Β· Rate limits Β· Versioning Β· Observability
↓
Core services
Sessions
Client Therapies
Therapy Records
Billing
Resources
Marketplace
Notification
Analytics
↓
AI Layer
RAG Β· Agents Β· Workflow Β· Decision Intelligence
↓
πŸ—„οΈDatabases
πŸ”ŽSearch
⚑Cache
πŸ“‘Event Streams
🏒 Multi-Tenant

Built For Multi-Centre Operations

Four nested scopes (org β†’ branch β†’ location β†’ team) plus hard role / data / tenant isolation β€” every API call is scoped.

🏒Organisation
🏬Branches
πŸ“Locations
πŸ‘₯Teams
πŸ§‘Users
πŸͺͺRole Isolation
πŸ—„οΈData Isolation
πŸ›‘οΈTenant Isolation
🩺

Single Centre

One organisation, one location, one therapy team.

πŸ₯

Multi-Centre Group

One org, many branches, shared therapy records.

πŸ›οΈ

National Franchise

HQ + franchise centres with clinical policy hierarchy.

🌐

Marketplace Network

Many therapists + families on one tenant.

🧩 Microservices

Independent Services For Unlimited Scale

Ten independently deployed, independently scaled services β€” each with its own data store, observability and SLA.

πŸ§’Child Management
Γ—6 replicas
πŸ“…Session Engine
Γ—8 replicas
πŸ›οΈMarketplace
Γ—6 replicas
πŸ’³Billing
Γ—4 replicas
πŸ“¦Resources
Γ—4 replicas
πŸ‘₯CRM
Γ—4 replicas
πŸ””Notifications
Γ—6 replicas
πŸ“ŠAnalytics
Γ—6 replicas
✦AI Services
Γ—8 replicas
πŸ”Identity & Auth
Γ—4 replicas
✦ AI Infrastructure

AI Built Into The Architecture

Three composable layers β€” knowledge + RAG, agent + workflow runtime, and surfaces β€” every module ships AI-ready.

β‘  Foundation
πŸ“šKnowledge Base
πŸ”ŽRAG Layer
πŸ—„οΈAI Data Store
↓
β‘‘ Runtime
πŸ€–AI Agents
βš™οΈWorkflow Engine
πŸ“ˆAnalytics Engine
🧭Decision Intelligence
↓
β‘’ Surfaces
🩺Therapist Copilot
πŸ‘¨β€πŸ‘©β€πŸ‘§Parent Assistant
πŸ›οΈMarketplace Concierge
πŸ—‚οΈCentre Admin Copilot
⚑ Events

Real-Time Event Processing

Six first-class clinical events flow through queue β†’ workflow β†’ notification β†’ dashboard β€” built on Kafka-grade event bus.

Sample events

Therapy-aware event topics

● session.created● assessment.due● payment.completed● resource.low● session.checked_in● marketplace.booking
Event flow

Event β†’ Queue β†’ Workflow β†’ Notification β†’ Dashboard

⚑Eventβ†’πŸ“₯Queueβ†’βš™οΈWorkflowβ†’πŸ””Notificationβ†’πŸ“ŠDashboard
πŸ—„οΈ Data Platform

Enterprise Data Foundation

Six purpose-built stores β€” operational, analytical, search, cache, lake and AI β€” under one governance plane.

πŸ—ƒοΈ

Operational Database

OLTP Β· sharded Β· replicated

πŸ“Š

Analytics Database

Columnar Β· OLAP Β· materialised views

πŸ”Ž

Search Index

Full-text Β· geo Β· hybrid retrieval

⚑

Cache Layer

Edge + region caches Β· sub-ms reads

🌊

Data Lake

Long-term + ML training data

✦

AI Data Store

Embeddings + vector + grounded RAG

βœ“ High Performanceβœ“ High Availabilityβœ“ Scalabilityβœ“ Data Governance
πŸ›‘οΈ Security

Clinical-Grade Security By Design

Defence-in-depth across edge, platform and data β€” OAuth, RBAC, MFA, IP allowlists, audit trails and encryption everywhere.

Edge zone
πŸ”OAuth 2.0πŸͺͺJWTπŸ”‘SSOπŸ“±MFA
↓
Platform zone
πŸ‘₯RBAC🧭Role SegregationπŸ›‘οΈIP Restrictions🧾Audit Trails
↓
Data zone
πŸ”’Encryption At RestπŸ”Encryption In Transit
πŸ“‘ Governance

Governance For Enterprise Therapy Networks

Eight first-class controls so compliance and clinical audit teams sign off without bespoke wiring.

🧾Audit Logs
πŸ‘£Activity Tracking
πŸ‘€User Actions
πŸ—‚οΈClinical Data Retention
βœ…Parental Consent
πŸ”Access Reviews
πŸͺͺApproval Workflows
πŸ“‘Compliance Reporting
🟒 High Availability

Always Available

Five always-on components plus the published targets β€” 99.98% availability, auto-recovery and redundant infrastructure.

βš–οΈLoad Balancersβ†’πŸŸ¦Multiple App Nodesβ†’πŸ—„οΈDatabase Replicationβ†’πŸ”Automatic Failoverβ†’πŸ’ΎBackup Systems
🟒
99.98%
Availability
πŸ”
Auto
Recovery
πŸ›‘οΈ
Redundant
Infrastructure
πŸ›Ÿ Disaster Recovery

Prepared For Every Scenario

Active-passive across two regions with continuous backups and tested recovery procedures.

Topology

Primary ↔ Secondary region

🟒Primary RegionActive · live traffic
πŸ”΅Secondary RegionWarm standby
βœ“ Continuous Backupsβœ“ Recovery Proceduresβœ“ Runbooks Tested Quarterly
Recovery objectives

SLA targets

πŸ“‰RPO
≀ 5 min
⏱️RTO
≀ 15 min
πŸ”Automated Failover
Cross-region
πŸ”Œ API First

Everything Accessible Through APIs

Seven first-class surfaces β€” REST, webhooks, SDKs, AI APIs, integration APIs, marketplace APIs and a developer portal.

πŸ”ŒREST APIs
πŸͺWebhooks
🧰SDKs
✦AI APIs
πŸ”—Integration APIs
πŸ›οΈMarketplace APIs
πŸ§‘β€πŸ’»Developer Portal
πŸ”— Integrations

Connect Everything

Ten first-class integration categories β€” anything else fits through REST + webhooks.

πŸ’³Payment Gateways
🧾Accounting Systems
πŸ§ͺAssessment Tools
πŸ‘₯CRM
🏒ERP
πŸ’¬SMS
βœ‰οΈEmail
🟒WhatsApp
πŸ—ΊοΈMaps
☁️Cloud Storage
πŸ”­ Observability

Complete Operational Visibility

Eight pillars across logs, metrics, traces, performance, AI, security, alerting and operational dashboards.

πŸ“œLogs
πŸ“ˆMetrics
🧡Tracing
⚑Performance Monitoring
✦AI Monitoring
πŸ›‘οΈSecurity Monitoring
🚨Alerting
πŸ“ŠOperational Dashboards
🌍 Multi-Region

Ready For Global Expansion

Five target regions with data residency, localisation and per-jurisdiction compliance.

πŸ“India
Mumbai Β· Chennai
πŸ“Middle East
UAE Β· Riyadh
πŸ“Europe
Frankfurt Β· Dublin
πŸ“US
us-east Β· us-west
πŸ“APAC
Singapore Β· Sydney
βœ“ Regional Deploymentsβœ“ Data Residencyβœ“ Localizationβœ“ Compliance
πŸ“ˆ Scalability

Built For Growth

Six enterprise proof points BloomSenz sustains in production.

πŸ”Œ
Millions
API calls / day
πŸ‘₯
Thousands
Concurrent users
🏒
Multi-location
Networks supported
πŸ§’
At Scale
Therapy records
πŸ›οΈ
Real-time
Marketplace transactions
✦
Live
AI agent requests
The difference

Beyond Traditional Therapy Software

Traditional therapy and EMR platforms are monolithic and integration-poor. BloomSenz is API-first, AI-native and event-driven from the core.

Traditional Systems
  • βœ—Monolithic
  • βœ—Limited APIs
  • βœ—No AI Layer
  • βœ—Poor Scalability
  • βœ—Manual Integrations
✦ BloomSenz
  • βœ“Microservices
  • βœ“AI Native
  • βœ“API First
  • βœ“Event Driven
  • βœ“Clinical-Grade Security
  • βœ“Marketplace Ready
☁️ Deployment

Deploy The Way You Need

Six topologies β€” SaaS, private, dedicated, hybrid, enterprise hosting and on-prem (roadmap) β€” same architecture, your choice of runtime.

☁️

SaaS Cloud

Shared multi-tenant SaaS on BloomSenz cloud.

πŸ›‘οΈ

Private Cloud

Dedicated VPC with private networking.

🏒

Dedicated Cloud

Dedicated compute + database per centre group.

🌐

Hybrid Cloud

Mix of SaaS and on-prem connectors.

πŸ–₯️

Enterprise Hosting

Customer cloud / region of choice.

🏭

On-Premise (Future)

Roadmap Β· regulated clinical environments.

πŸ›οΈ Enterprise Platform

Enterprise infrastructure for modern child therapy

Scale therapy centres, early intervention networks, speech and OT clinics and marketplaces on a secure AI-native platform.

βœ“Architecture Reviewβœ“Security Walkthroughβœ“Reference Deployment